Quality Policy
DİLASEL AR-GE GIDA VE KİMYA SAN. and TİC. A.Ş. is a company dedicated to maximizing customer satisfaction and ensuring sustainable success. To achieve this goal, we continuously review our quality policy and embrace improvement processes with the aim of exceeding customer expectations.
The fundamental principles of our quality policy are as follows:
Customer Focus:
Customer satisfaction is the reason for our company’s existence. We strive to continuously understand, meet, and exceed customer expectations. By taking into account the feedback of our customers, we constantly work to improve our products and services.
High Quality Standards:
Maintaining high-quality standards in our products and services is a primary commitment aimed at continuous improvement and excellence. By rigorously implementing quality control processes, we enhance the reliability and performance of our products and services.
Continuous Improvement:
We regularly review our quality management system and evaluate opportunities for improvement. We promote a culture of continuous improvement through the training and involvement of our staff. By optimizing our business processes, we increase efficiency and minimize costs.
Environmental and Ethical Responsibility:
We are committed to managing our operations sustainably, minimizing our environmental impact. Furthermore, we promote and support behaviors aligned with business ethics and corporate social responsibility principles.
Human Resources Development:
We strive to support the continuous development of our employees, enhancing their skills and unlocking their creative potential. By providing a fair working environment, we strengthen team spirit and increase employee commitment to our company.
In line with these principles, as DİLASEL AR-GE GIDA VE KİMYA SAN. and TİC. A.Ş., we will continue to add value to our customers, employees, and society. We believe that by working together with everyone who adopts and supports our quality policy, we will grow, develop, and achieve success.